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Meet Karlie – Recruiting Manager in Dallas!

Meet Karlie, one of the Recruiting Managers in the Dallas branch! Previously, Karlie was a recruiter with another staffing agency, and she also used to recruit for Miss USA! One of the work accomplishments that she is proud of is moving up in her previous company! Her professional goal now is to be successful and to go as far as she can at Hire Up. Karlie is excited to work at Hire Up Staffing because she loves recruiting and being able to find jobs for others. When she is out of the office, Karlie loves spending time with her children and finding pink crystals.

Are Career Certifications Worth It?

Lauren Milam

Vice President of West Coast

Hire Up Staffing & Healthcare

September 7, 2022

While we remain in a candidate-driven market, conscientious jobseekers are looking to put their best foot forward with top employers who are offering more in terms of flexibility and overall employee wellbeing. When considering how to best grab a top employer’s attention, or to make the most of their professional development, people often ask if obtaining a career certification is worth it. As a team of professional recruiters who match the skills of candidates with the needs of top employers every single day, we have that answer for you…and that is: MAYBE.

Before spending your time and money to get a career certification, it is best to ask yourself these questions:

1.  Does my job or employer require it?

Chances are, if your current job does require it, it would have been a prerequisite of your employment. Companies who require certifications will most often not even consider a candidate without one. Positions requiring certifications to be obtained before hire often include jobs like Forklift Drivers, positions within IT, and Medical Assistants.

2. Will certification be required for a position I am looking to secure in the future?

As mentioned, many employers will require certifications as a prerequisite to interview for such positions. To know for certain if a job you are interested in requires a certification, review the job description thoroughly. A well-written job description will list the requirements for the role.

3. If a certification is not listed as a requirement, can it still be helpful to me?

Potentially. This depends upon the position and the industry with which you are looking to work. For instance, an HR Generalist position may not require a Professional in Human Resources (PHR) Certification, however, having one could place your resume above others.

Learning any new skill or honing your knowledge of a particular career-focused subject is never a bad idea. The important thing to consider is whether the certification itself is required for the job, and if the time and money required makes sense for your specific situation.

4. How long does it take to get a certification?

Certifications range in hours required and the costs associated. Some certifications require renewals (Certification Renewals (CE)), and some are good for life (GLF). It is important to research certifications thoroughly for the commitment associated, as well as the quality and reputation of the program and the institution by which it is provided.

5. Are there any cost-friendly insider tips you may have to enhance my skillset while improving my resume?

There are many ways to broaden your knowledge on a subject or industry, while also strengthening your resume. You may find benefits in attending a conference, industry workshop, or joining an association or networking group related to your specific area of interest. You might look for paid/unpaid internships or ways to volunteer your time to get closer to others working within your preferred field.

Consider self-study to broaden your knowledge. Read books and publications, watch podcasts, YouTube, and Ted Talks. It is possible you can utilize self-study resources at your local library. Stay on top of industry and local news related to your career of choice; sign up for newsletters and/or online updates. Find industry leaders and companies you admire and follow them on social media to stay alert and virtually connected.

There are also helpful and free courses available through LinkedIn. If you do not yet have an account, visit their website for more information. LinkedIn is another opportunity to connect with others in your preferred field of work. In addition to studies, networking is important to improving your professional tools and resources.

Whenever in doubt, seek assistance from the professionals! Staffing companies like ours are already networked within a variety of industries all over the country. Because of this, we likely have connections within the industry you are looking to work and can work on your behalf to do a bit of the networking for you. In addition, we can assist you with tips to polish up your resume, practice your interview skills, as well as identify ways to best connect you with positions within organizations you most want to work.

When it comes to working with a staffing agency, you might find that it can be your best bet to working smarter and not harder. Give us a call. Let us help!

— Follow the Hire Up Staffing & Healthcare Services Blog to stay connected with a variety of topics aimed to help support you! Whether you are an active job seeker looking for tips and tricks to land your perfect job or an employer looking to fill a challenging position, we are here to help you HIRE UP!

Lauren Milam Vice President of West Coast | September 7, 2022

Meet Lauren Milam, Regional Vice President for Hire Up Staffing Services. Lauren started in the staffing industry 7 years ago as a Recruiter. Finding success in her role quickly, she promoted through the ranks to outside sales, training and development, and then Regional Vice President. She joined Hire Up in November of 2019 as our first Regional Vice President hire for the California Market. Since starting at Hire Up, she has created and implemented new sales campaigns and initiatives to help the company grow. In her first quarter with Hire Up, she helped the recruiters increase their individual gross profit by an average of 28%. She does this by creating plans that focus on the individual needs of each office and person.

Meet Gregory – Recruiting Manager in Visalia!

Gregory Picture

Meet Gregory, your Recruiting Manager in the Visalia branch! Before starting at Hire Up, Gregory was in the U.S Army as a tank mechanic and is continuing to work at his own business doing carpet cleaning. One accomplishment he is proud of while working in the Army was receiving a leadership award. He loved to be a leader and to be recognized for it. One piece of advice that Gregory heard and would give to others is never to get comfortable. Comfort makes you lazy, so you should strive for more. Gregory is excited to work at Hire Up Staffing because it is a new experience for him and can potentially lead to many different positions that will help him grow and learn more tasks. When he is outside the office, you can find Gregory going to the gym, skateboarding, playing video games, and spending time with his children.

Meet Fidelina – Recruiting Manager in Visalia!

Meet Fidelina, the Recruiting Manager in the Visalia branch! Fidelina has seven years in the staffing industry with 6 years of recruiting. She was recently a Staffing Consultant at another agency so she is no stranger to speaking to clients and candidates. One of Fidelina’s proudest moments in her working career is placing her first direct-hire and helping that person find a career.

Fidelina is excited to work at Hire Up Staffing because the work atmosphere is positive and the staff is very welcoming. When Fidelina is outside of the office, you can find her being with her parents and siblings as well as her in-laws. When she isn’t with her family she is doing makeup videos or trying new makeup trends. Fidelina also likes to read books and go to the gym.

Meet Trevor – Recruiting Manager in San Diego!

Meet Trevor, the Recruiting Manager in the San Diego branch. Before starting at Hire Up Staffing, Trevor started his career as a Manager Trainee for a rent-a-car company, then moved on to manage a brewing company, and recently worked for a tech company working in direct sales. One work-related accomplishment that Trevor is proud of occurred when he made the top 15 on the matrix for employees. One professional goal he has is to grow within the company and as a person. He wants to soak in all the skills that Hire Up offers.

Trevor is excited to work at Hire Up Staffing because it gives him a new opportunity to learn but also a chance to grow. When Trevor is outside of the office, you can find him playing hockey, camping, and going on hikes.

Meet Brisenya – Recruiting Manager in Bakersfield

Meet Brisenya, the Recruiting Manager in the Bakersfield office! Brisenya worked at a wireless company for the last seven years of her career. She was promoted to Store/Sales Manager after two years. During her time at the company, she mastered customer service, recruited, hired, and developed the store staff. She also supervised functions, inventory, scheduling, cash flow, merchandising, and operations. One work-related accomplishment that she is proud of happened when she created team spirit within her company that resulted in increased sales and long-term employees and received several certificates of recognition from the CEO. Her goal while working at Hire Up Staffing is to be a proactive and valuable team member who brings good energy so she can deliver and exceed all expectations. She also wants to start her own small woman business!

Brisenya is excited to work at Hire Up Staffing because of the new culture and challenges. This is a new chapter for her, and she is eager to help the people in her community find employees and employment. When she is outside of the office, you can find Brisenya traveling! She loves culture, and she considers herself a social butterfly. When she is not working, you will catch her somewhere on the coast, lying on the beach with her 4-year-old!

Meet Francisco – Recruiting Manager in Bakersfield

Meet Francisco, your Recruiting Manager in the Bakersfield office. Before starting at Hire Up Staffing, Francisco worked in many fields ranging from warehouse to security and sales and property management. One work-related accomplishment that he is proud of occurred while in his previous position. Francisco was recognized for being the top person in the store with the most customer compliments for the month! Now, one of his career goals is to become one of the top performers in the Bakersfield branch.

Francisco is excited to work at Hire Up Staffing because he feels he is an excellent fit for the company with his positive attitude and personality. Outside of the office, you can find Francisco playing video games, watching movies, and self-teaching graphic design.

Interview Tips for Managers New to the Hiring Process

Lauren Milam

Vice President of West Coast

Hire Up Staffing

Most people can relate to the nerves often associated with an upcoming interview. However, not all have experienced the nerves that can come from being the one responsible for conducting one. If you are new to the process of interviewing or are interested in comparing your current skills with those of long-time experts, follow along for some helpful tips and tricks.

  1. Prepare. Review the resume and application, as well as the job description. Create meaningful questions by customizing them beforehand to fit the needs of the job AND the candidate. Ensure the job description is an accurate depiction of the position ,and then build some of your questions upon those requirements.

Review the candidate’s resume and create questions around their experience. See a project they worked on that intrigues you? Jot that down. Notice they have experience with a particular software that your company has been considering? Make a note to yourself to ask them about their experience. By preparing for your interview in this manner, you set yourself up for success, as well as show the candidate that you value them, their experience, and their time.

2. When creating your interview questions, be sure to understand the differences between the four types:

Close-ended Questions: These questions are such that require the candidate to answer in a limiting manner. They could be yes or no questions or other questions that require succinct answers, such as, “How many years have you been with your current job?”

Open-Ended Questions: These questions are great for interviews because they allow the person an opportunity to share more detail about themselves or their experience. For example, “Can you describe a challenging customer request and how you worked to make it happen?”

Hypothetical Question:A hypothetical question allows the candidate an opportunity to create their version of an ideal response. For example, “How would you deal with an irate customer?”

Off the Wall: The intent of asking an off-the-wall question is most often to lighten the mood, as well as provide insight into the candidate’s creativity and ability to think on the fly. However, use your best discretion when selecting one to ask and use these types of questions sparingly. An example of an off-the-wall question is, “If you could be any animal, which would you be and why?”

3. Ask colleagues for advice. If you are new to interviewing, it is important to get a second opinion on your prepared interview questions before you use them. You may find that a member of your Human Resources team is a good place to start.

Once your questions have been given the green light, ask a colleague or mentor to do a practice run with you. This will provide an opportunity to ask your questions as well as practice answering questions a candidate may ask you during the interview process.

If ,even after some practice, you are feeling uneasy about conducting an interview on your own, ask a colleague to interview with you for the first few.

4. Be personable. Set the tone for the interview early with a genuine, warm greeting and use of their name. This demonstrates that you are expecting them, and it can help the candidate feel welcome and more at ease.

5. Let the candidate do most of the talking. Ideally, 70% or more of the interview should involve the candidate sharing specific experiences to answer your questions. If you feel the candidate is not sharing enough, or you are doing too much of the talking during your interviews, consider a few things:

Strengthen your questions. As previously mentioned, question preparation is important. You are setting the candidate up for success when your questions are intentional and can pull from their prior experiences. You will get the most from the candidate when you put effort into your question preparation.

Challenge yourself to become comfortable with silence as the candidate gathers their thoughts. Do not feel the need to fill the silence with more words. Some people need time to think about an answer that best fits the question posed. When you fill the silence rather than await their response, you could potentially create an environment in which the candidate feels rushed or unable to properly process what is being asked of them.

Consider sharing interview questions with candidates beforehand. You may find that sharing even a few of the questions beforehand allows your candidates to provide you with stronger responses because they have been able to give the questions more thought.

6. Take good notes during the interview. Notes during an interview are particularly important because once the interview is over and other work-related activity occurs, it can be easy to forget some of the things mentioned during your time with that candidate.

7. Act quickly if you want to move forward. It would not be unusual for your candidate to be interviewing with other employers. If you feel good about the interview and are unable to make a hiring decision on the spot, set the expectation for follow-up contact with the candidate. Let them know your timeline, and be sure you stay on task with your internal post-interview processes so you can keep to those timelines.

Interviewing is a key skill for leaders. With practice and preparation, your interview skills can become second nature, and your ability to connect with candidates can begin to feel more natural. Improving your interviewing technique is not only important for your skillset, but it will also impact how candidates view the job and your company. As an interviewer, the candidates you meet see you as an extension of your organization. While an interview is most often thought of as an employer’s decision, it is important to remember that an interview is also an opportunity for the candidate to make a decision about the company as well.

While interviewing is an especially important skill, we have found that many of our best clients just do not have the time it takes to recruit in-house. That is where we come in. We have a team of highly experienced recruiters ready to support you with your every hiring need. If you are finding less and less time to interview, or if you have been frustrated recently by hiring decisions that have not worked out as planned, call us. We can assist you in creating a strong recruitment plan and find you qualified applicants as early as the same day. We have offices all over to serve you, yet in a virtual world, we are simply a click away!

— Follow the Hire Up Staffing & Healthcare Services Blog to stay connected with a variety of topics aimed to help support you! Whether you are an active job seeker looking for tips and tricks to land your perfect job or an employer looking to fill a challenging position, we are here to help you HIRE UP!

Lauren Milam Vice President of West Coast

Meet Lauren Milam, Regional Vice President for Hire Up Staffing Services. Lauren started in the staffing industry 7 years ago as a Recruiter. Finding success in her role quickly, she promoted through the ranks to outside sales, training and development, and then Regional Vice President. She joined Hire Up in November of 2019 as our first Regional Vice President hire for the California Market. Since starting at Hire Up, she has created and implemented new sales campaigns and initiatives to help the company grow. In her first quarter with Hire Up, she helped the recruiters increase their individual gross profit by an average of 28%. She does this by creating plans that focus on the individual needs of each office and person.

Meet Ashley – The Territory Director in Houston!

Meet Ashley, the Assistant Territory Director in the Houston office! Ashley started her career as a Human Resources Specialist for an IT organization responsible for managing all recruitment activities within the organization and providing daily support to the HR Team with daily HR duties. After spending four years with the organization, she realized her passion was people and having the opportunity to match them to an organization and specific roles relevant to their experience.

Over the past ten years,  she has worked for various staffing and placement firms as a Business Development Manager/Account Manager role within multiple sectors such as Healthcare, Oil and Gas, Engineering, and Industrial. Throughout her time, one work-related accomplishment stood out from the rest. Ashley exceeded predetermined goals and managed expectations on the timeline for generating new business opportunities and the division being profitable for a start-up organization.

One professional goal that she has now is to bring a larger book of business while providing any needed support and suggestions to grow both the branch and the Hire Up Team. Ashley is excited to be part of an eager team and be able to work for a reputable company that promotes growth in employees and the organization. When she is outside of the office, you can find Ashley spending time with her family, being a mother, and, when she has time, playing darts, dominos, cards, and other games.

The Importance of Effective Communication in the Workplace

Lauren Milam

VP of the West Coast

Hire Up Staffing

You may be working each day in a busy office or doing so remotely. You may be part of a large department or a member of a small team. However, no matter your professional environment, the way in which you communicate with others directly impacts, well, everything.

Effective and consistent communication is an essential part of the most productive work environments. Leaders with effective communication skills benefit in many ways. They can clearly express expectations, and their teams are more likely to feel engaged, happy, and productive. The best performing and most efficient teams have business leaders who make communication a high priority. They lead by example and expect the members of their team to prioritize communication with each other, as well.

There are many forms of communication. When sharing, receiving and collaborating, common ways of communication include:

  • Verbal communication, either directly or indirectly. Direct verbal communication is clear and to the point, whereas indirect verbal communication relies upon an implication of meaning, which can lead to misunderstanding.
  • Written communication, such as emails or memos. Written communication these days can also include an instant message or text. Memos are often used for more formal correspondence.
  • Active listening is when someone else is speaking. This goes beyond simply not speaking while another is talking. To be an active listener, you focus completely on the other person. You are waiting to ask questions or interject your own ideas until you have had time to truly process what the other is saying. If you are finding yourself speaking immediately after another person has stopped talking, chances are you were not truly actively listening.
  • Nonverbal, such as using body language, can be used in communication. An active listener might nod their head in agreement or show understanding. The listener might tilt their head if they are unsure about something that was shared with them. Nonverbal communication can also clearly communicate that you are not interested in what the other person is saying. These cues may look like multi-tasking, a preoccupation with a cell phone, not making eye contact, or crossed arms.

There are endless benefits to effectively communicating in the workplace! Here are just a few…

  • For leaders: Minimizing conflict, either between leaders/team or between team members
  • For leaders: Engaging with your team in a genuine way builds trust
  • For all: Increasing client/customer rapport/satisfaction
  • For all: Increasing productivity
  • For all: Creating a stronger culture
  • For all: Boosting employee morale
  • For all: Strengthening team trust and bonds

Want to improve communication in your workplace? Try these tips and tricks:

  • Be transparent and consistent! Share what you know and start a dialogue with your team to get their ideas for current challenges, pain points, and future company projects.
  • Actively listen to your leaders, peers, and employees! Listening…truly listening is one of the biggest ways to show respect. Being able to act on things shared with you and making changes to improve issues brought to you will further reinforce trust.
  • Give positive feedback and constructive criticism at the right time and in the right setting.
  • Speak or meet face-to-face as much as possible. This keeps the communication flowing and reinforces the connection.
  • Have an open-door policy, and really mean it. Show an active interest in the concerns and ideas of your team and take swift action in ways that support your team as often as you can. Celebrate the heck out of the changes that come from members of your team sharing concerns, ideas, and feedback.
  • Create a sense of safety, both physically and psychologically.
  • Get to know your employees individually and find out how they best receive and understand information, and work to communicate in more than just one way. Some people will want to read your message again after the meeting, while others will take notes during the meeting and refer to them as needed. Be open and flexible with how you get information to your team.
  • Be open to change and show that change is positive.
  • Check-in often with your team after formal and informal communication has been shared. Ask for feedback; what would they like to see more of, less of, instead of…and adjust your next communication in ways that meet their shared needs.

Do you consider the way in which you speak with others? Do you know what type of effect your communication style has on those around you?

In an article for, Understanding the Effect You Have on Others, organizational and clinical psychologist George Kohlreiser wrote, “There is something called ‘the person effect’ which is the unique impact, positive or negative, a person has in coming across and connecting with others.” He outlines four key reasons why our person effect is one of our most important leadership tools. The Person Effect is key to:

  1. Connecting with Others Effectively: He identified that the person effect is subtle. “Signals and triggers come through words, gestures, and tone of voice.”
  2. Using Our Language: Kohlreiser explained that when speaking, our blood pressure rises; when we listen, it automatically falls. “Talking too much, not listening, and misusing language can affect our heart rate and blood pressure negatively.” He points out that healthy dialogue offers strong benefits for our well-being and improves our ability to communicate and connect with others.
  3. Impacting the Mind’s Eye: “This defines the way in which we see the world,” Kohlreiser explained. Through our mindset, perception, and emotion, our mind’s eye directly impacts the mind’s eye of another. “If our person effect is threatening, dismissive, or unresponsive, others around us will be more focused on the negative and can be triggered into defensive or non-trusting behavior. The reverse is also true. If the leader’s personal effect is positive, individuals will feel empowered, inspired, and innovative.”
  4. Creating a Sense of Trust: Kohlreiser wrote,“The person effect can inspire, create an attitude of engagement, or produce a feeling of discouragement and disengagement.” He explained that our own attitude can be revealed in our personal effects.

Your ability to communicate well with those around you creates trust and a safe space for others to share and feel heard. Your own attitude and perspective on the world have a direct impact on how others perceive you and how they are likely to respond to you.

Employees who feel understood and heard by their management are more likely to feel comfortable openly communicating, thus being productive members of the team.

Does your organization have the right management in place to communicate effectively with your team and customers? Do you need some support with coaching up or hiring top talent that comes with this skill set? We can help!

Contact us and allow us to help set you and your team up for success today!

Follow the Hire Up Staffing & Healthcare Services Blog to stay connected with a variety of topics aimed to help support you! Whether you are an active job seeker looking for tips and tricks to land your perfect job or an employer looking to fill a challenging position, we are here to help you HIRE UP!

Understanding the effect you have on others – I by IMD

Lauren Milam, VP of the West Coast

As the Vice President of the West Coast operations, Lauren focuses on the development of each Hire Up team member and office to ensure they have the tools and ability to meet the needs of all the clients and candidates. Lauren’s vast experience in the staffing industry and her passion for people, results, and success is what drives her daily. This experience includes leadership, management, employee development, sales, marketing, recruitment, client retention, and candidate retention.  Her goal is to ensure every client and candidate receives excellent service through every aspect of the process. Lauren would love to speak with you so she can help your business reach new heights.